This Privacy Policy explains how Quantum Physio GmbH processes personal data
in connection with this website and within the scope of physiotherapy services.
The applicable legal basis is the revised Swiss Federal Act on Data Protection (revDSG).
Where applicable, the EU General Data Protection Regulation (GDPR) is also taken into account.

1. Controller

Quantum Physio GmbH
Vulkanstrasse 110a
8048 Zurich
Switzerland

Phone: 078 260 61 29
Email: info@quantum-physio.ch
Website: www.quantum-physio.ch

2. Processing of Personal Data

We process personal data that we receive in connection with our business relationship with patients,
prospective clients, website visitors or other individuals. This includes in particular:

contact and communication data
appointment and treatment data
health data within the scope of physiotherapy treatment
billing and insurance data
technical usage data when visiting the website

3. Purposes of Processing

provision and operation of the website
appointment management and communication
delivery of physiotherapy treatments
documentation of therapy progress
billing with insurers or patients
compliance with legal obligations
ensuring IT and system security

4. Health Data and Patient Records

As a physiotherapy practice, we process sensitive personal data, in particular health data.
These are used exclusively for treatment, documentation and billing purposes.
Access to patient records is restricted to authorised personnel.

5. Communication and Appointment Scheduling

When scheduling appointments and communicating (telephone or email), we process personal data
necessary to organise and deliver treatment.
Please note that electronic communication may involve security risks.

6. Disclosure of Data

Personal data is only disclosed where necessary, in particular:

to health or accident insurers for billing
to IT and hosting service providers
to authorities where legally required
to assert or defend legal claims

7. Hosting

This website is hosted by:

Infomaniak Network SA
Rue Eugène-Marziano 25
1227 Les Acacias (Geneva)
Switzerland

When visiting the website, technical data (such as IP address, date, time, browser information)
may be automatically collected and stored in server log files.
This is necessary to ensure operation, IT security and error analysis.

8. Cookies

We use cookies and similar technologies to technically provide the website and to analyse usage.
You may restrict or disable cookies in your browser at any time.
Functionality of the website may be limited as a result.

9. Google Tag Manager

This website uses Google Tag Manager provided by Google Ireland Limited,
Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager manages website tags and does not itself process personal data.
However, it may collect your IP address and transmit it to Google.

10. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses technologies such as cookies to analyse website usage.
Data such as IP address, usage behaviour, device type and page visits may be processed.

Data may be transferred to Google servers outside Switzerland.
Processing takes place on the basis of your consent where required.
You may withdraw consent at any time.

11. International Data Transfers

Personal data may be transferred abroad, particularly to service providers in the EU or USA.
Where required, we ensure an adequate level of data protection.

12. Data Retention

Personal data is stored only as long as necessary for the intended purposes
or as required by legal retention obligations.
Medical treatment records are typically retained for at least 10 years
in accordance with Swiss legal requirements.

13. Data Security

We implement appropriate technical and organisational measures
to protect personal data against unauthorised access, loss or misuse.

14. Rights of Data Subjects

Within the scope of applicable law, you have the right to access, correct,
delete, restrict processing or receive your data.
Requests can be sent to: info@quantum-physio.ch

15. Job Applications

If you apply for a position with us, we process your data for recruitment purposes.
Unsuccessful applications are deleted after completion of the recruitment process,
unless legal obligations require longer storage.

16. Changes

We may update this Privacy Policy at any time.
The current version published on our website applies.